Support

IamSloty Support

Our Customer Support Team is ready to assist you from Monday through Sunday from 5 AM to 9 PM (UTC).


1. Mail Support:

In case of any questions or if live chat is not available at the moment, feel free to send us an email:

Email support

Customer Service

support@iamsloty.com

KYC Documents

kyc@iamsloty.com

2. Live Chat Support:

If you have a query during working hours (see above for the times), you can contact us via live chat by clicking the message icon located in the lower right corner.


3. Messages for Registered Users:

To contact us, click on the Messages link in site's header (available only for logged in users). Then click on the "Ask Question" button to create a new ticket. You can also add files to verify your account or to give more information on the issue you may be experiencing. Click on “Submit” to send your question. We will get back to you as soon as possible (view FAQ for our working hours).

To continue the conversation and reply to our answer, the creation of a new ticket is not required. Simply click on “+” and add your comment. If your issue has been solved before receiving an answer, please close your ticket by clicking on “Close” by the ticket you would like to close.

Note: It is recommended that the attachment should be a maximum of 10Mbs in size.

FAQ

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About IamSloty

This website (https://iamsloty.com) is owned and operated by Winzon Group LTD, (Reg. Nr. C89900) of 115A, Level 5, Valley Road, Birkirkara, BKR 9022, Malta, and regulated by the Malta Gaming Authority under licence number MGA/B2C/717/2019, issued on 24th of September 2020, to offer Type 1 Gaming Services.

Our games are tested by iTech Labs, an independent tester of gaming and wagering devices to ensure that the games are fair and operate correctly.

IamSloty is not affiliated or connected with sports teams, event organizers or players displayed in its websites. IamSloty is not affiliated or connected with any movie, television or mobile brand.

Please note that credit card will be billed immediately after purchase.

Only players above 18 are permitted to play our games. Website supports responsible gaming and warns that gambling can be addictive, so IamSloty encourages you to play responsibly.

© 2022 IamSloty. All rights reserved.

Gambling can be addictive. Play responsibly.

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